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Fees and Charges

 

Tuxedo MasterCard® Prepaid Card

Please see the standard fees table below.

To view more detailed fees and charges online, please click here.  If you require further information then please contact Customer Care on +44 (0) 20 7096 9430 or (0845 241 4268 in UK, Customer Care are open 9am-6pm, 7 days a week)

 

Max combined card/eccount balance £5,000/€7,500/$10,000
Additional card £5.00/€7.50/$10.00
Information and alerts  
Online balance and transactions FREE
Automated telephone service/balance check Calls to Customer Care will be charged for by the service provider that you use to make the call - some calls however may be free on certain tariff plans.
Load alerts by email FREE
Online card to card transfer

20p/€0.30/$0.40

 

Customer Care  
Customer Care Calls to Customer Care will be charged for by the service provider that you use to make the call - some calls however may be free on certain tariff plans.
Lost and stolen line Calls to Customer Care will be charged for by the service provider that you use to make the call - some calls however may be free on certain tariff plans.
SMS service  
Check balance by text No extra charge, standard network rates apply
Load alerts 10p/€0.20/$0.30
Card to card transfers 20p/€0.30/$0.40
Lock your card FREE
Unlock your card FREE
Other charges  
Replacement card £5.00/€7.50/$10.00
   
   
   
Standing order £1/€1.50/$2
Failed standing order admin fee £5/€7.50/$10
Paper statement £10/€15/$20
PIN Issue/re-issue FREE
Annual fee FREE
Investigation fee £20/€30/$40
Administration fees FREE
   
   
Closure  
Cancellation or redemption £10/€15/$20
Expiry Card valid for 36 months


 

MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to licence by MasterCard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011